Grupo Altus SRL ("Grupo Altus", "we", "us") respects your privacy. This policy explains what personal data we process, for what purposes, and what rights you have. It applies to our website, our messaging channels (including WhatsApp), and the services we provide.
Grupo Altus SRL, RNC 133661977, located at Calle D No. 26, Costa Verde, Distrito Nacional, Dominican Republic. Contact: [email protected].
We only process the data necessary to handle your request or provide the contracted service.
When you contact us through WhatsApp, the processing of those messages is also governed by the policies of WhatsApp Ireland Ltd. / Meta Platforms. We use the WhatsApp Business Platform to manage those conversations. We do not share the content of your messages with third parties outside of providing the service.
We do not sell your personal data. We may share it with providers who deliver services to us (for example, web hosting, messaging platforms, and management tools), acting as processors under our instructions, and with authorities where required by law.
We keep data for as long as necessary for the purposes described and to comply with applicable legal and tax periods. Afterward, we delete or anonymize it.
We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
You may request access to, rectification of, deletion of, or restriction of the processing of your data, as well as object to it, by writing to [email protected]. We will handle your request in accordance with applicable law.
We may update this policy. The current version will be published on this page with its update date.
For any questions about this policy or the processing of your data, write to us at [email protected].
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